1. About Us

The Qantas Wine Tracker ("we", "us", "our") is operated by Flight Hacks (ABN provided upon request). We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Account information: Email address when you subscribe to Pro Alerts or create an account.
• Payment information: Processed securely by Stripe. We do not store credit card details on our servers.
• Usage data: Anonymous analytics data including pages visited, browser type, and device information collected via Vercel Analytics.
• Cookies: We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

3. How We Use Your Information

We use your personal information to:

• Provide and maintain our service, including Pro Alert notifications.
• Process payments through our secure payment processor (Stripe).
• Send you deal alerts and service-related communications you have opted into.
• Improve and optimise our website and user experience.
• Comply with legal obligations under Australian law.

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Stripe (payment processing), Supabase (database hosting), Vercel (website hosting), and Resend (email delivery) — only as necessary to operate our service.
• Legal requirements: When required by Australian law or to protect our rights.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. All data is transmitted via HTTPS and stored on secure, encrypted servers.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfil the purposes described in this policy. You may request deletion of your account and associated data at any time.

7. Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Third-Party Links

Our website may contain links to third-party websites including Qantas Wine, credit card partner offers, and sponsor websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at flighthacks.com.au/contact.